Shipping Info

Spend over $80 and get free shipping* anywhere in New Zealand!

If your order is less than $80 we offer fixed rate shipping nationwide within NZ via Courier Post.

Within Auckland: $5
North Island: $10
South Island: $15

*Oversize Parcels: Please note that if the weight (or volumetric weight) of your order exceeds 20kg, you will be charged and oversize fee of approximately $2 for every kg over 20kg (0.2 cents per gram, to be precise). For example, if the weight of your order is 22kg and the value is less than $80, you will be charged the base rate for your zone plus $4 excess. If the value is greater than $80, you will just pay $4 excess.

Shipping costs will be calculated at checkout before confirming your order.

Collect in Store: Choose this free option at checkout if you wish to collect your order from our store in Albany Mall instead of having it shipped.

International: Unfortunately we do not accept international orders or ship internationally at this time.

Multiple Shipments: In some cases we may need to fulfill your order via multiple shipments. This could occur if we are awaiting new stock (eg, if you request an item with a longer expiry date) or if there is a discrepancy between the stock levels shown on the product page and the number of items physically available to be shipped. We will not apply any additional shipping charges to a single order split across multiple shipments, and will advise you if one or more items are being sent separately.

Processing times: We aim to process online orders within 1-2 working days. Please note that if you place your order outside of opening hours, it won't be processed until the next working day. Target delivery time once dispatched is overnight for North Island and 2 days for South Island. Orders placed over the weekend or public holidays may take longer as the couriers do not operate on Sundays/stat days.